Legal
Privacy Policy
1. Information We Collect
We collect the information you provide when using haveaguru, including profile details, learning goals, prompts, booking details, and payment-related metadata from payment providers.
2. How We Use Information
We use your data to match students with Gurus, process bookings, improve recommendations, provide support, detect abuse, and comply with legal obligations.
3. AI Processing
Prompt text may be processed by AI systems to extract topic, goal, and session preferences so we can improve matching quality.
4. Sharing of Information
We share data with service providers needed to operate the platform, such as hosting, analytics, payment, and communication vendors. We do not sell personal information.
5. Data Retention
We retain data as long as needed for service operation, legal compliance, dispute resolution, and security.
6. Your Choices
You can request access, correction, or deletion of your personal information, subject to legal and operational limits.
7. Security
We use reasonable technical and organizational safeguards, but no system can guarantee absolute security.
8. Contact
For privacy questions, contact us at privacy@haveaguru.com.